IT Support Logo. Earning potential. Go Further; Marketplace. Efficient. View our background and credit check requirements here. 5.0. National and Local Networks, 401(k) (Traditional and Roth) We use cookies to improve your experience on our website. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Director of Customer Care, healthcare organization. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Thank you for sharing your experience with everyone! Keep in mind, the more you service, the higher your earning potential! Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Flexibility. Please review the Liveops basic technology requirements by clicking here. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. View our background requirements here. Money is amazing, but like every job there are flaws. Main hustle or side gig its all up to you. Also the hiring process is long and it's unpaid. transparency. We call this agent community Liveops Nation. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Note from the editor: The author, Shelly Strom, is a longtime freelance . Pay, Vacation time, You get to work from home. We are passionate about the agent experience, because we know agents have many choices in their careers. Looks like you have Javascript turned off! When call volumes are low, you pay less. Compensation . Talent deserves opportunity. From professional services to documentation, all via the latest industry blogs, we've got you covered. We are empathetic, good-natured, down-to-earth people who like to have fun. Liveops Job Board. We would like to show you a description here but the site won't allow us. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. (sales@liveops.com) Press & Media. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Create success for our clients by working cross-functionally to build strategies that maximize program results. Please update your browser to the latest version on or before July 31, 2020. Click here for technical info. Universal Login. Managing multiple systems, programs, and screens simultaneously. The VirtualFlex platform delivers the right agent at the right time, with the right results. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. A hallmark of Liveops is the idea that learning and improving are never done. Cons are having to provide your own equipment. Groups can then be managed in Okta and changes are reflected in the application. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Push either the users Okta password or a randomly generated password to the app. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. View our background and credit check requirements here. Connect and protect your employees, contractors, and business partners with Identity-powered security. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. You can also manage cookies in your browser settings. Message & data rates may apply. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. FLEXIBILITY AT SCALE. There are no benefits, no vacation pay, no paid training. Documenting details of calls and customer interactions. Liveops Nation agent news. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Your customers deserve the best at every touchpoint. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Norms exist to be challenged. We source for impact by empowering and celebrating those with initiative. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Please enable it to improve your browsing experience. Our developer community is here for you. Find Out How & Apply . See Capabilities for more details. Client opportunities may have additional requirements, including expanded client-specific certification. 7,827 Followers. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. You are your own boss and set your own hours so there is a great work/life balance. All rights reserved. !#liveops #seoulbox #onlineincome Their consistency, professionalism and customer service are unparalleled in the industry. The background/credit check requires a $45 processing fee paid directly to our vendor. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. You may also receive performance-based pay or other incentives. Accounts can be reactivated if the app is reassigned to a user in Okta. Join the company voted one of the Best Places to work in Arizona. You are using an unsupported browser. Duo Security for MFA | Okta. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. 1099 Independent Contractor offers no benefits, Paid by the minute. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Flexibility. To find out more, read our Privacy Policy and Cookie Policy. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. LiveOps Inc. We believe every voice matters. Liveops: Flexibility. Liveops is a legitimate company. option Add a new device appears in Duo Mobile settings. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Community. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. The world class support of Liveops and unparalleled access to world-renowned clients. Either search term value. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. HSA and PPO Options Improving Peoples Lives. We call the agent community Liveops Nation. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Whether calls are slow or surging, a network of brand-certified agents flexes with demand. You get to dictate when and how often you commit to providing services. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Login. This login is to access our Shiftboard online scheduling and people management system. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Liveops exists to improve people's lives. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops brought a new level of professionalism to our needs. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Virtual. LiveOps will not sell or share your information with third parties for marketing purposes. Were here to improve peoples lives. Grow your home business through Liveops client network, working with the brands you know and love. If you have not created a ticket yet then you would need to register or create a new ticket to begin. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Empathy is part of Liveops agents DNA. The agent community sits at the core, and we dont take this lightly. 2-4 weeksMost training is 2-4 weeks. Liveops agents are an extension of your company, and strengthen your brand with every interaction. option Add a new device appears in Duo Mobile settings. Researched & Written by Ann Rozier on the FlexJobs Team. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Forgot your password? Want to become a Liveops agent? To accept cookies continue browsing as normal. They want right-time. Our scalable platform lets agents define their availability. Conducting inbound/outbound customer service calls. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Healthcare and Medicare enrollment can be complex. Sign an Independent Contractor Agreement. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. This te. View our background and credit check requirements here. Copyright 2023 Liveops, Inc. All rights reserved. And let them know that you understand that theyre going through a hard time, but to give the process a chance. . Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Attack Protection. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Dorm Decor Ideas || Explore Detailed Information. Flexibility. Sign an Independent Contractor Agreement. Read more. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. To accept cookies continue browsing as normal. @Liveops. Public Relations e-mail (press@liveops.com) Locations. Copyright 2023 Liveops, Inc. All rights reserved. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Good pay, ability to make your own schedule. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. I trust them and look forward to a deeper partnership in the future. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. We use cookies to improve your experience on our website. We call the agent community Liveops Nation. Sign-On: Liveops Agent Services LLC Site. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Support. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Join the Liveops corporate team and help improve peoples lives. The freedom of an entrepreneur. View our background and credit check requirements here. Get started on your new home business Flexibility. Learn about Liveops Enterprise Solutions Click Here . Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. See all features. I love the freedom element. Click here for technical info. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Enjoy the freedom and flexibility of being your own boss. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Answer. We endeavor to do the right thing, every time. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Excellent company! Knowledge Base. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Want to become a Liveops agent? Agent Login. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Were committed to earning the right to grow with you by being relentlessly results-driven. Director of Customer Care, healthcare organization. VirtualFlex solves for that. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Find Out How & Apply . Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. irda online agent registration portal& 39, liveops agent portal and liveops nation com. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Remember me. The agent community comes together . However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Disability Plans, Learning Opportunities With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year.
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