Learn more about, Need more help? That's okay. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. And I can't - Answered by a verified Network Technician . Works great, easy setup. The LED ring in the center of the C4000XG will light up green upon full internet access. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. If you still cannot access the Internet, follow the steps in the next section to manually . Has been reset to factory default settings. If NO, proceed to the next step, "Check for connectivity.". The difference between 2.4 GHz and 5 GHz. Click the quick setup icon to configure the device's Internet access . The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Dynamic QoS: Prioritizes data through the router for smoother streaming. These are essential to make sure you get the best phone and internet connection. Download the CenturyLink app to manage your account and network. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. wishful thinking hu. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. HP Support Agent. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Plug the phone cord into a filter and then into the wall jack. This can depend on the age of your home. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Features of the C4000XG. Choose your type of modem below to read the instructions before completing installation. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. See the detailed instructions and diagrams below. Products with trusted sustainability certification (s). 8.8. Filtersare not included in your modem kit. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Filters arenotneeded if you use theC4000XG. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. STARTED! Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Plug the phone cord into a filter and then into the wall jack. The CenturyLink network hasn't yet been connected at your address. Previous image. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Use a DSL splitter to plug a phone and a modem into one wall jack. We've created a series of self-help and install videos to empower you to quickly get connected. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Up to 75% less lag time (latency) for gaming and video applications. Set up WPS on your modem. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. They will put in credentials in the GUI for you. If your service has already been activated, you might get a message earlier in the day. Product Description. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. |Privacy preference center Detailed steps are here: https://www . Dynamic QoS: Prioritizes data through the router for smoother streaming. Helpful. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Downloading the MyCenturyLink app for easier install3. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. found on earlier modems. Try plugging the DSL cord into a different jack. Have a home security system? The red light indicates the modem isn't connecting to the Brightspeed network. . Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Single LED status light. Once it turns green, you can try pressing it again to connect. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. If NO, proceed to the next step, "Check for connectivity.". TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. xbbd```b``] q:,`YH7T ; Click on the options below for details and step-by-step instructions. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Our troubleshooting team is standing by. You can continue to the next stepto compete setup. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. We're here to help! WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. . Buy The Greenwave C4000LG Modem. Plug other end of Ethernet cable into the your home phone line. CenturyLink Greenwave C4000LG DSL Modem - White. 2023 Q Fiber, LLC. 5. 4. Share | Add to Watchlist. Follow the steps to complete the installation process using QuickConnect. bZZ) 3. endstream endobj 424 0 obj <. Page 8 3. Also, make sure you have entered the user name and password correctly. Donotinstall a filter between the modem and the wall jack. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. 2.Reposition your wireless router. Buy The Adtran C424G Modem. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Either move it to the room where it will get . Your modem'swireless settingscontrol the WiFi network in your home. This indicates nothing is connected to the modem port. 8.8. The one you use will depend on the type of internet connection you have. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. This page is for CenturyLink modems that look like this: For the following models: Just follow the QuickConnect instructions when you get to step 4. Advanced settingsgive you even more control over your modem's configuration. Click Apply to finish the configuration. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). 11-22-2021 02:00 PM. D IFV`/2l&# Ii! Thats issue I cannot get connected to IP. Visit the. Unboxing2. Filters arenotneeded if you use theC4000XG. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Modem Features: 80%. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. If in doubt, you may want to wait until 7 p.m. to hook up your modem. @gsturtle36. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. . 423 0 obj <> endobj Posted 21 September 2016 - 06:14 AM. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Page 6 4. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. You will only meet with utter futility. Try thetower modem guideinstead. The status light ring will change colors as it goes through the installation process, to show you its connection status. In-home speeds may differ based on router setup, devices and other factors. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. What the modem lights should look like, along with timing6. . Modem Speed: 90%. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. You may receive a notification earlier in the day to let you know that your service . Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. The tech fixed the problem, and the new modem was able to connect to the DSL service. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Highlight Features \u0026 Reviews! So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Overall Performance: 85%. Try the tower modem setup page instead. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Third party marks are the property of their respective owners. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Look for an email with your order confirmation details and anorder statustracking link. C4000LG CenturyLink. Verified purchase: Yes. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Try plugging the green cord into a different jack. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Century link C4000LG Bad Firmware issues. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. It should turnsolidBLUEonceit has connected. CAUTION! If needed, you can download the same instructions below. In this video, we'll show you step-by-step how to install your C4000 Modem. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. I just upgraded my internet speed to 80mbps. This article describes how to configure your internet connection using any C4000 router or modem. Option 2 is probably the simplest and is a good choice. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Click the quick setup icon to configure the device's Internet access 4. 2017-04-24 02:55 PM. Verified purchase: Yes | Sold by: bluehousesupply . $69.99. All Rights Reserved. This can depend on the age of your home. I told him yes and he told me it is complete trash and I'd . These lights will flash red and green while the modem is syncing. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. These preset credentials cannot be retrieved, and your modem could become unusable without them. Plug other end of phone cable into the your home phone line. I then went through the 3-step setup for this new modem, but was never able to finish step 3. The Brightspeed network hasn't yet been connected at your address. Select the AP Mode radio button. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Tried restarting and still having trouble? If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. If you have questions we haven't answered, or if you need any additional support with setting up your modem. So I hooked up my old modem, and thank goodness my old modem works just fine. This indicates nothing is connected to the modem port. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. On your start date, your line must be operational by 7 p.m. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. This means the network is not being detected by your modem. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. Theutilities menugives you access to several additional tools to manage and test your modem. Try this: This can depend on a number of factors. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Wireless security settings. Log in to your modem's user interface and navigate to the Wireless Settings menu. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Download the Brightspeed Internet app to manage your account. In-home speeds may differ based on router setup, devices and other factors. Instead, you can easily access these same network controls through My CenturyLink or the app. For an optimal experience, we recommendupdating your browser. At that point, you can begin the installation process. It should turnsolidBLUEonceit has connected. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Now it's time to get your modem hooked up. If you have questions we haven't answered, or if you need any additional support with setting up your modem. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. If you don't have a jack, chat with us to have one installed. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. If needed, you can download the same instructions below. 5 out of 5 stars. |Privacy preference center After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Find contact options in the Support tab of the app, or by. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. For an optimal experience, we recommendupdating your browser. The particular jack you are using isn't hooked up or is faulty. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. BLINKINGRED-An error occured or the attempted connection failed. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Setting up new service? This means your modem is connected to our network and the line is active. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". If the connection fails repeatedly,reboot your modem, then try again. Press J to jump to the feed. found on earlier modems. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer 5. 5. Internet Strength: 90%. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! We've created a series of self-help and self-install videos to empower you to quickly get connected. Works great. We recently moved and got Century Link internet service, with the C4000LG modem. Standards-based WiFi WPA3 security. At this point, you are ready to activate your service! My Android, Apple and Linux devices work fine, both with internet and wireless connections. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. What is the second port on the back . If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. First, your modem will arrive in the mail on or before the date your service is scheduled to start. For the following models: The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services.